Privacy Policy

24seven recognizes the importance of privacy issues and fulfills a legal requirement to protect the privacy of the user accessing the 24seven website or mobile application. This page will disclose all of the ways that 24seven gathers, uses, discloses, and manages your personal data.

Use of Personal Information

During the registration process, you are required to provide the following information to be able to use products or services available at 24seven website or mobile application.

All the collected information will be maintained by 2seven in an electronic form on its equipment, and on the equipment of the 24seven supervisors. Your/User information may also be converted to the physical form from time to time. Regardless of the manner of storage, 24seven will keep all the information provided by you confidentially, and will only disclose this information to the employees working for 24seven.

Apart from above, 24seven will not be responsible for the actions of any third parties that receive the personal data or events of the user that are beyond the control of 24seven pharma including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Your personal information will be collected in order to use it for our functions and activities, which includes:

If you do not share your personal information, we won’t be able to do one or more of the above which includes accepting any orders and service requests.

The user shall be responsible for maintaining their account access, information, and password. You/User shall be responsible for all the user history whether it’s you accessing our website/mobile app or somebody else. The user needs to notify team 24seven immediately if any unauthorized or suspected access of the user’s account or password is suspected or known. 24seven holds the right to suspend or remove such accounts at its sole discretion.

Updating the policy

We may change the privacy policy and information, in order to be updated with the policy the user must read the policy on the daily basis. We may add, change or remove portions of the policy time and again. You can see the updated date on the bottom of this privacy policy page.

Further information

Please contact us in order to know more about us or have queries about the personal information that we hold about you or the way we handle your personal information.

Phone:  +977 1-4720313



Unprotected E-mail communication over the internet or cellular phones, not confidential, subject to possible interception or loss, and is also subject to possible alteration. 24seven will not be responsible, liable to damages in connection with an E-mail sent by us, or an E-mail sent by us to you at your request.

Your transmission

You may post your articles through your dashboard; however, the articles written by you will be first approved by our medical experts whether to be displayed on the site or not. You are strictly prohibited from posting or transmitting any kind of unlawful, threatening, libelous, defamatory, obscene, scandalous, pornographic, or profane material that would be the beginning of any civil or criminal liability under the law.


If any point of this privacy is invalid, illegal, or unenforceable by any court or competent authority, then such invalidity or unenforceability of any provisions of this policy shall not affect the validity of any other provision of this policy, which shall remain in full force and ineffective way.


Metro Hospital
For Doctor's Consultation Contact: +977 1 4721515. Metro Kathmandu Hospital